Dear Kym, I felt I should send you a formal thank you for your critical input into the recent sale of our property. As you know the property had been on the market for 30 months prior to your direct involvement and you achieved a sale in a short few months!! Of course this was an enormous relief for us and we credit your incredible energy, focus and pragmatism for the rapid sale of the property. We would have no hesitation in the future in dealing with you as a real estate agent and would readily recommend you to others. Thank you again for the enthusiasm, knowledge and customer service you displayed throughout the sale process. It has been a pleasure to deal with you.